Your data stays yours.

Who sees what in Labelloop, how files and sign-ins are secured, where everything runs and what you control.

Who sees what.

Brand

A brand sees its own retailers and the showrooms it works with, with every document and open invoice in one workspace.

Retailer

A retailer sees the brands it buys from, with their messages, deliveries and invoices in one workspace that stays free.

Showroom

A showroom sees both sides, only for the pairs it brokers. If a pair moves to another showroom, its history goes with it.

How it is protected.

  • Your organization only

    Each account works inside its own organization and sees only what its role and its business relationships allow. Only approved members get in.

  • Files behind the login

    Documents sit in private storage and open only for signed-in people who may see their record, or who uploaded them.

  • Uploads checked for malware

    Uploads are checked for malware before they are released.

  • Sign-in and sessions

    Sign-in runs through Auth0. Session cookies are signed and travel only encrypted. Sign-up and password changes are rate limited.

  • AI only through the EU gateway

    AI runs only where it is enabled, through Requesty’s EU gateway, with response storage off.

  • Seven days to restore

    The production database keeps seven days of history for restoring after a fault.

Where it runs.

Workspace data sits in Frankfurt, AI runs in France and the malware check in Canada. Some providers may give support from outside the EU.

Privacy Policy
  • App and filesVercelFrankfurt · EU
  • DatabaseNeonFrankfurt · EU
  • Rate limitsUpstashFrankfurt · EU
  • Sign-inAuth0EU
  • AIRequesty → Azure OpenAIFR
  • EmailBrevoFR · DE · BE
  • Malware checkCloudmersiveCA

Your control.

Every list exports in one click
Every list page has an export in the top right corner. Invoices, payments and orders leave as clean files for your bookkeeping.
Deleting your account
Delete your account yourself after re-entering your password. Past records then show Deleted user, without your email.
Your rights
You can ask for access, correction, deletion and a copy of your data in a machine-readable format, and withdraw a consent at any time.
Privacy Policy
Website analytics
This website measures visits only with your consent. You can allow, refuse or withdraw it through Analytics settings at the foot of every page, and new events are kept for 365 days.

Connect and visibility.

Opt-in
Connect lives inside your Labelloop workspace. You decide whether you are listed and what others see.
You can turn the listing off at any time.
More about Connect
What a profile shows
Only what its owner has released. A brand profile names its price segment, never prices, and shows no lookbooks and no documents.
Discovery
Retailers find brands in Discovery inside their signed-in workspace. A connection request stays pending until the brand approves it.
More about Discovery

Questions.

Is our data safe?

Every account sees only its own organization and role. Documents live behind the login, and every upload is checked for malware. How the AI-assisted analysis works is described in the privacy policy.

What happens to PDFs and scans?

E-invoices are read from their XML without any AI. PDFs and scans go through the AI-assisted analysis where it is enabled. Documents it is sure about are filed, the rest waits in the review queue for you. Every match stays correctable.

A question this page leaves open?

Write to us, and our team in Düsseldorf answers. For further details on data processing, the privacy policy names the same address.

Contact
Get in touch

Who are you?